One page: the privacy rules, the queue state machine, the tele-triage routing checks, the five pre-call device-and-network tests, and the no-show cutoff — to run against your own waiting-room design before launch.
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The handbook · 7 volumes
Fora Soft Video Engineering Handbook
This checklist covers waiting-room privacy, the queue state machine, tele-triage routing, five pre-call device and network tests and the no-show cutoff. Our seven-volume handbook covers the call that follows: Volume 3 on WebRTC, connection quality and QoE monitoring, Volume 1 on encoding under weak networks, and Volume 7 on real-time AI triage features. Written by Nikolay Sapunov, CEO at Fora Soft.
Patients drop off before their telehealth visit even starts?
Tell us your current pre-call flow: we return a waiting-room design, the device and network checks to add and a queue model for your clinics. 250+ video products shipped since 2005.