Software Product Maintenance & Support

Keep your software running at peak performance with Fora Soft's dedicated maintenance and support services. With 20+ years of experience maintaining complex video, audio, and multimedia systems, we handle monitoring, updates, security patches, and technical support, so you can focus on growing your business while we keep the technology reliable.

What We Do

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On-Going System Monitoring & Performance Optimization

We continuously monitor your system to catch and resolve issues before they impact users. Our team optimizes performance, balances server loads, and fine-tunes infrastructure to ensure smooth streaming, minimal latency, and consistent quality. For platforms like Alve Live and Smart IPTV, proactive monitoring has meant near-zero downtime for end users.

Bug Fixes & Troubleshooting

When issues arise, our support team responds fast. Whether it's a playback error, codec incompatibility, or an intermittent crash, we diagnose and fix problems quickly to minimize downtime and keep your users satisfied.

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Security Updates & Compliance Maintenance

Cyber threats evolve constantly, and your defenses must keep pace. We provide regular security patches, vulnerability assessments, and compliance maintenance. Whether you need HIPAA compliance for telemedicine (like MyOnCallDoc and Cloud Doctors), DRM for content protection, or encrypted streaming, we ensure your platform stays fully protected.

Adding New Features & Scaling Up

As your business grows, your technology should grow with it. We add new features, improve compatibility, and scale your solutions to stay competitive. From AI-powered enhancements and new streaming formats to multi-platform support, we keep your product ahead of the curve — just as we did when expanding Bellicon Home from mobile to Apple TV and Android TV.

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Third-Party Services & API Support

If your system integrates with Agora, Twilio, Jitsi, LiveKit, or Microsoft Azure, we ensure everything stays current and runs smoothly. We handle API compatibility, update SDKs and libraries, and troubleshoot integration issues — so third-party changes never break your product.

Industries We Serve

With 625+ completed projects, we've built deep domain expertise across multiple industries:

🩺 Telemedicine
HIPAA-compliant telemedicine platforms that connect patients with providers securely. We maintain and support systems like MyOnCallDoc and Cloud Doctors, ensuring reliable video consultations for thousands of patients.

🏫 E-Learning
Interactive e-learning platforms that drive real engagement and measurable outcomes. We provide ongoing support for platforms like Bellicon Home (530+ video lessons) and Instaclass, keeping them performant and up-to-date.

🎥 Video Surveillance
Advanced video surveillance systems with AI-powered analytics. We provide ongoing maintenance for platforms like DSI Drones and Netcam Studio, ensuring 24/7 reliability for critical security infrastructure.

💪 And More
From social media platforms and fitness apps to live music collaboration and dating services — we maintain and support software across diverse industries. Have a product that needs reliable support? Contact us for a free consultation.

Why Us?

With 625+ completed projects and long-term maintenance relationships with clients across healthcare, education, and media, we deliver end-to-end support that keeps you informed without drowning you in technical details. We've maintained platforms like MyOnCallDoc, Bellicon Home, and ARIUUM for years, keeping them secure, performant, and evolving with their users' needs.

What Else We Offer

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Product Planning and Wireframing

We collaborate with you to define product goals and create detailed wireframes, ensuring your project is well-planned and aligned with business objectives. We've planned 625+ projects across healthcare, education, and media.

Web & Desktop App Development

High-performance web and desktop applications designed to reach users across all devices. From React and Node.js to Electron.js, we build scalable solutions like the TYXIT music collaboration platform.

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Mobile App Development

Native and cross-platform mobile applications for iOS and Android. Our mobile apps like Bellicon Home, TapeReal, and Pronto serve thousands of users daily with smooth, reliable performance.

Software Troubleshooting & Optimization

Expert troubleshooting and optimization services to resolve performance issues, fix bugs, and modernize legacy code. If your software isn't performing as expected, we diagnose the root cause and deliver measurable improvements.

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Dedicated Development Team

Focus on your core business while our dedicated teams handle the technical execution. Deep expertise in video, audio, and AI technologies — delivering production-ready solutions tailored to your specific needs.

No matter the size or complexity of your project,
we’re here to help you succeed.