One page, two columns: clinical safety and triage controls (red-flag screen, escalation path, antibiotic stewardship, documentation) and the regulatory-as-configuration controls (reimbursement dates, controlled-substance prescribing gate, license-where-the-patient-sits), plus the one test to run before launch.
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The handbook · 7 volumes
Fora Soft Video Engineering Handbook
This urgent care telemedicine checklist pairs triage safety controls, red flags, escalation and antibiotic stewardship, with regulatory controls for reimbursement, prescribing and licensing. Our seven-volume handbook covers the video visit under those controls: Volume 3 on WebRTC and call quality, Volume 1 on encoding, and Volume 7 on real-time AI and regulation. Written by Nikolay Sapunov, CEO at Fora Soft.
Launching urgent care visits over video and need the triage flow to be safe?
Describe your urgent care workflow and states: we will map the triage and escalation flow into the product, plan the compliance settings and estimate the build. 250+ video products shipped since 2005.