A one-page, decision-oriented KPI dashboard for an OTT/VOD platform: a North Star metric on top, then four lever panels (Quality, Discovery, Monetization, Operations). Every KPI is listed with a target and the decision a breach is allowed to trigger — rebuffering breach -> re-tune ladder / shift CDN; week-4 retention breach -> review discovery; trial-to-paid breach -> revisit price/packaging — plus the loop (measure, decide, change, confirm) and the rule that every change is proven with an A/B t
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The handbook · 7 volumes
Fora Soft Video Engineering Handbook
This OTT KPI dashboard template puts a North Star metric above quality, discovery, monetization and operations panels, each KPI tied to a target and the action a breach triggers. Our seven volumes cover the OTT stack; start with Volume 3 on QoE monitoring, ABR and CDNs, then Volume 1 on encoding ladders and Volume 2 on delivery. Written by Nikolay Sapunov, CEO at Fora Soft.
Building a KPI dashboard your OTT team will actually act on?
Share your current metrics and data sources, and we will design the dashboard, targets and alert rules and wire up the QoE data. 250+ video products shipped since 2005.
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