One-page reference for running an OTT platform live: the four golden signals translated to streaming (startup-time p99, concurrent viewers, playback-failure rate, origin/transcoder saturation), the rule that a dashboard informs while an alert interrupts, symptom-not-cause and percentile-not-average alerting, the SLO -> error-budget -> burn-rate decision (page at ~14.4x 1h, ticket at ~6x 6h, review at ~1x 3d), the availability-tier downtime table, and the on-call/severity/postmortem model.
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The handbook · 7 volumes
Fora Soft Video Engineering Handbook
This runbook brings streaming golden signals, SLOs, burn-rate alerts and the on-call model for an OTT platform onto one page. Our seven-volume handbook covers the systems those alerts watch: Volume 3 on players, CDNs and QoE monitoring, Volume 1 on transcoding pipelines that saturate first, and Volume 2 on ingest and packaging where live failures start. Written by Nikolay Sapunov, CEO at Fora Soft.
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